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SnapiiT support

Help with the app, subscriptions, or odd results.

If something looks off, send a note to [email protected] and we can help you sort it out.

Contact

For support, email [email protected].

What to include

  • A short description of the issue
  • What you were trying to do
  • Whether you were using an App Store or TestFlight build
  • Screenshots if the issue is visual or subscription-related

Useful links

Common questions

How do I contact SnapiiT support?

Email [email protected] with a description of the issue, what you were trying to do, and whether you are using an App Store or TestFlight build.

How do I cancel my SnapiiT Pro subscription?

You can manage or cancel your subscription in your Apple Account settings. Go to Settings, tap your name, open Subscriptions, then select SnapiiT.

Where are my saved travel ideas stored?

Saved ideas, folders, and route suggestions are stored on your device. Deleting the app removes locally stored content from that device.

What should I include in a support email?

Include a short description of the issue, what you were trying to do, whether you are using an App Store or TestFlight build, and screenshots if the issue is visual or subscription-related.

Saved ideas are currently stored on your device. Deleting the app removes locally stored saved content from that device.